What are the responsibilities and job description for the Client Service Representative position at Suveto?
Animal Medical Center of Woodland Park, part pf the Suveto network of hospitals and located in Woodland Park, CO (near Colorado Springs) is looking for an experienced Client Services Representative to join our Team!
What Makes AMC Woodland Park such a great veterinary hospital?
Our team works closely together to provide excellent care to our patients, focusing not only on the bond between the patient and client but also on being advocates for them and the families who love them. As veterinary technician, you will be a crucial member of our care team. We are a 2.5-Doctor practice in beautiful Woodland Park, CO that offers general medicine, surgery, dentistry, digital radiology, and in-house laboratory.
We are seeking a full-time Client Services Representative to join our team. Our CSRs provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
The schedule for this position is four 10-hour shifts, no weekends.
Essential Job Functions
AMC of Woodland Park, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Makes AMC Woodland Park such a great veterinary hospital?
Our team works closely together to provide excellent care to our patients, focusing not only on the bond between the patient and client but also on being advocates for them and the families who love them. As veterinary technician, you will be a crucial member of our care team. We are a 2.5-Doctor practice in beautiful Woodland Park, CO that offers general medicine, surgery, dentistry, digital radiology, and in-house laboratory.
We are seeking a full-time Client Services Representative to join our team. Our CSRs provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
The schedule for this position is four 10-hour shifts, no weekends.
Essential Job Functions
- Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
- Oversee the clinic
- Manage and assist client in the euthanasia paperwork
- Discuss payment choices with
- Process Daily Estimate Report (Out Window CSR).
- Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in
- Maintain knowledge of extension numbers to reach employees throughout the
- Assist in emergency situations by expediting calls to triage staff
- May require mentoring or overseeing students from various educational
- Perform other job duties as
- High School Diploma or equivalent
- At least 1 year working within a customer service environment
- Must be computer literate; basic computer skills with ability to navigate new
- Excellent communication
- Ability to multi-task.
- Ability to work well within a team
AMC of Woodland Park, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
