What are the responsibilities and job description for the Flex-Shift - Transportation Driver position at Suvida?

Who We Are

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.

How We Work

Our Culture & Core Beliefs

Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward

What You'll Do

Position Summary

The Transportation Driver will be an integral part of the Suvida Healthcare patient experience. This position will be responsible for driving a wheelchair van to transport non-emergent patients to and from Suvida Healthcare Centers on a part-time, flexible shift basis. This position will also be responsible for the care of vehicles and ensuring maintenance is completed on schedule. The Transportation Driver will also transport patients during day trips by using a handicap-accessible vehicle. Essential responsibilities consist of but are not all inclusive :

Responsibilities

Ensures the highest level of customer service possible.

Displays respect and concern for all patients.

Able to be contacted to be engaged to take on a shift. Team Member's time will not be restricted while waiting to be engaged. Responds to flex demand notifications promptly and be available to work flexible hours, as needed.

Flexible shifts may be available for extended periods to cover the primary driver's vacation or leaves of absence. Team Members engaged for extended days will prior notice for engagement.

Drives company vehicles to and from individual patient care facilities / home per assigned schedule.

Assists disabled passengers into and out of vehicle.

Secures passengers' wheelchairs with restraining devices to stabilize wheelchairs during trip.

Communicates with clinic staff or Center Director to report disruption of service.

Responsible for cleaning, inspecting, and fueling of assigned vehicle, as well as documenting, reporting, and / or correcting any deficiencies found during the inspection.

Ensures vehicles are taken for maintenance / inspections as per maintenance / inspection schedule.

Keeps records of trips, mileage, and accidents.

Alerts emergency medical services and clinic staff of any emergency patient may have during trip.

Other Duties as assigned.

What You'll bring - Education / License / Certification Requirements

High School Diploma or equivalent required.

Current and valid state issued driver's license in good standing.

CPR / BLS Certified (Willing to obtain within 7 days of employment.

What You'll bring - Experience Requirements

Applicant must have a minimum age of 25.

Clean Driving Record (MVP) in past 7 years and clean Criminal Background.

Bilingual- English / Spanish required.

5 years of experience with operating motor vehicle.

Comfortable working independently.

Ability to work flexible hours, including evenings, weekends, and holidays via phone or text while waiting to be engaged for an available shift.

2 years progressive work experience in the healthcare transportation preferred.

2 years of customer service preferred.

Experience with operating wheelchair securing devices and wheelchairs, both motorized and non-motorized preferred.

Experience in Value-based care operations preferred.

Considerable knowledge of geography of the business area and the location of roads and streets preferred.

Expectations for Flex-Shift Transportation Drivers

You must be available to respond to calls and report to work within a reasonable timeframe when needed for flex demand shifts.

While awaiting engagement, ensure that you can be reached by phone and prepared to report to work without delay.

Shifts may include evenings, weekends, and holidays based on patient needs and peak scheduling demands.

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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