What are the responsibilities and job description for the Continental Breakfast Attendantt position at SV Greenport LLC?
ESSENTIAL FUNCTIONS:
To understand and respond to all guest needs and requests in a timely and professional manner,
To extend a courteous, friendly and professional greeting to guests as they arrive, and to thank them as they depart.
To make the Manager aware of all guest comments and complaints.
Complete shift checklists and special projects as assigned.
Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.
Maintain at all times an adequate stock of clean glassware, dishes, flatware as needed.
To restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.
Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.
To follow specified procedures to control the payment of guest checks.
Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.
To review and verify previous shift’s inventory, at the beginning of every shift.
Complete inventory of stock at the close of the shift.
To follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.
To maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.
Maintain a clean and sanitary work area at all times.
To follow all company policies and procedures.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
To attend all mandatory meetings as directed.
To perform other tasks, including cross-training, as directed.
To understand and respond to all guest needs and requests in a timely and professional manner,
To extend a courteous, friendly and professional greeting to guests as they arrive, and to thank them as they depart.
To make the Manager aware of all guest comments and complaints.
Complete shift checklists and special projects as assigned.
Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.
Maintain at all times an adequate stock of clean glassware, dishes, flatware as needed.
To restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.
Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.
To follow specified procedures to control the payment of guest checks.
Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.
To review and verify previous shift’s inventory, at the beginning of every shift.
Complete inventory of stock at the close of the shift.
To follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.
To maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.
Maintain a clean and sanitary work area at all times.
To follow all company policies and procedures.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
To attend all mandatory meetings as directed.
To perform other tasks, including cross-training, as directed.
