SUMMARY
MUST HAVR CURRENT SBA EXPERIENCE
The SBA Quality Control Supervisor / Team Lead is a key member of the SBA Audit and Special Assets team with experience in SBA, operations, loan servicing, special assets, and commercial lending. Must be well versed with all aspects of SBA and bank internal and external regulations, internal and external policies and procedures, regulatory bank and SBA audits, loan servicing, workouts, liquidations, etc. The SBA Quality Control Officer under the direction of his / her supervisor will conduct risk assessments through postclosing audits to ensure governance and compliance with SBA and bank policies and procedures are implemented. Organizing and appropriately labeling files into the Banks core imaging system in preparation for internal and external regulatory audits related to the SBA portfolio. Primary responsibilities are defined below and not all inclusive. All duties and responsibilities are subject to change based on management decisions regarding the needs of the SBA department and / or Bank.
ESSENTIAL DUTIES
- Upholds, at all times, the Banks Core Value
- Complete all assigned postclosing audits to ensure compliance with all internal and external regulatory policies and procedures.
- Organize and upload all closed and funded loan documentation to primary core imaging systems with appropriate labels and image quality per department policies and procedures.
E. Ensure completion of each file is prepared for a clean internal and / or external regulatory audit.
Assist in obtaining necessary postclosing documentation to clear internal postclosing findings and bring loan to compliance with internal and external bank and SBA regulations.When needed, assist in conducting thorough loan documentation reviews of troubled credits to determine documentation risks and work out strategies based on collateral, guarantees, etc. and to determine proper risk ratings and collateral shortfalls, etc.When needed, assist with workout loans in the SBA Portfolio and liquidations in accordance with SBA and internal bank policies and procedures.Compile SBA 1O Tab Liquidation files.1O. Contact Borrowers when necessary to resolve past due payments, loan file issues or missing / incorrect documentation when necessary.
Research and / or compile data on criticized / classified loans, for regular reports to senior management including collection activities, trends, strategies, etc.Assist with reviews of pastdue and criticized loan reports, supervisory examination reports, and other sources of information for downgrading of deteriorating situations.Maintain an accurate picture of the overall credit and regulatory risks associated with the loan portfolio; Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.Participate in assigned activities of the Loan Workout Department in order to achieve established goals; Participate in industry events as appropriate and may require traveling.1E. Regularly attend and participate in Bank Meetings and / or Trainings.
Communicate with the department managers and appropriate staff personnel in order to integrate goals and activities.Provide periodic reports as required and / or requested.Monitor existing portfolio for problem loans, form problem loan action plans according to SBA required procedures, execute workouts and / or liquidations.When appropriate, train new and / or existing employees in bank and SBA policies or procedures.2O. Willingness to learn new concepts, ideas and grow in a dynamically growing department.
21. All other duties as assigned within the SBA department.
SUPERVISORY RESPONSIBILITY
The position of SBA Quality Control Officer is not responsible for the supervision of any employee(s). MENTAL DEMANDS
This position must be able to accommodate reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.
MINIMUM REQUIREMENTS
Associate degree (AA) or equivalent from a 2 college or technical school in Business, Accounting, or Finance or applicable field; or 5 YEARS of related experience and / or training; or the equivalent combination of education and experience.Well versed in bank and SBA regulations and strong Organizational and Training Skills.Requires excellent communication skills, team oriented, selfmotivated, goal oriented, adaptable to changes, willing to contribute and demonstrate flexibility in a fastpaced environment.Team Oriented with Excellent Time Management Skills and Reliability.Strong analytical and organizational skills; Detailoriented.Superior communication, interpersonal skills and positive attitude.Strong Microsoft Excel, MS Word, MS Outlook, and Adobe Acrobat Skills.Initiativetaker with Excellent Initiative to get work done.Ability to problemsolve and contribute to departmental goals.Audit and / or Liquidation Experience is a plus.
