What are the responsibilities and job description for the FOH Manager position at SW BURBS?
Overview
We are seeking a dedicated and enthusiastic Front of House Manager to lead our team and ensure an exceptional experience for our guests. The ideal candidate will possess strong leadership skills and a passion for hospitality. This role is crucial in maintaining the smooth operation of our front-of-house services, overseeing staff, and ensuring that our guests receive top-notch service in a welcoming environment.
Duties
- Supervise daily front-of-house operations, ensuring high standards of service and cleanliness.
- Assist in training and mentoring staff, fostering a positive work environment.
- Manage inventory control, including ordering supplies and monitoring stock levels.
- Conduct interviews and assist in the hiring process for new team members.
- Collaborate with kitchen staff to ensure seamless service between front and back of house.
- Address guest inquiries and concerns promptly, providing solutions to enhance their experience.
- Maintain knowledge of menu items, including coffee offerings, to assist guests effectively.
- Implement hospitality management best practices to improve service quality.
Skills
- Proven experience as an Assistant Manager or similar role within the hospitality industry.
- Strong leadership abilities with excellent interpersonal skills.
- Knowledge of inventory control processes and best practices.
- Experience in interviewing and training staff members.
- Background in hospitality management, preferably in a hotel or restaurant setting.
- Ability to work collaboratively with kitchen staff and other departments.
- Strong problem-solving skills with a focus on guest satisfaction.
Join us as we create memorable experiences for our guests while fostering a supportive environment for our team!
Job Types: Full-time, Part-time
Pay: From $55,000.00 per year
Benefits:
- Employee discount
- Paid training
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $55,000
