Referral Specialist / Med Asst - Swain Family Care

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community members to receive outstanding healthcare. The hospital, along with an outpatient physician practice, offers primary and inpatient care, as well as emergency, laboratory, imaging, rehabilitation, urology, cardiopulmonary, geriatric outpatient, pediatric and gastroenterology services, and a pain clinic.

Where We Are:
Welcome to the Gateway to the Great Smoky Mountains National Park! Bryson City is a peaceful, mountain town with so much to do and see but easily accessible to urban areas such as Asheville, Knoxville, and Atlanta within driving distance. From watersports to railroad excursions to hiking and horseback riding, the outdoor lover will always find something to do. If you’re a little more indoorsy, experience our unique shops and wonderful dining options.

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Opportunities for education and training through partnership with Duke LifePoint Healthcare
·    And much more…

POSITION SUMMARY:

The Referral Specialist/Medical Assistant assists in scheduling activities, referral activities, and assists physicians in the treatment of patients. 
The Specialist obtains pre-certification from insurance companies for patients prior to a procedure or service. Multiple electronic systems are utilized including Allscripts, Paragon, Tangible, insurance verification tools, scheduling systems, and more.

QUALIFICATIONS: 

The following qualifications are the minimum requirements necessary to adequately perform this job.  However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.  Coding experience a plus.

A. Education:  High school diploma or equivalent required. 
B. Qualifications: Certified Nursing Assistants or Certified Medical Assistants are preferred, but individuals with an equivalent combination of education and experience will be considered.  License/certification is not required for this position. 
C. Work experience:  Minimum two years experience working in a physician’s practice desired.  
D. Knowledge, skills and abilities required:  Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate.  Coding experience preferable.   Knowledge and understanding of medical terminology is required.  Ability to manage multiple tasks simultaneously.  Customer service skills a must.  A service oriented personality is required.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Extended periods of time sitting and walking, bending and stooping may be required.  Ability to do repetitive work, keyboarding and writing.  Ability to work on a computer for extended periods of time.  Has the ability to lift and move 15 pounds. Vision and hearing corrected to normal limits.

EEOC Statement
“Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”