Rehab Services Supervisor (PT / OT / SLP) - Swain

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community members to receive outstanding healthcare. The hospital, along with an outpatient physician practice, offers primary and inpatient care, as well as emergency, laboratory, imaging, rehabilitation, urology, cardiopulmonary, geriatric outpatient, pediatric and gastroenterology services, and a pain clinic.

Where We Are:
Welcome to the Gateway to the Great Smoky Mountains National Park! Bryson City is a peaceful, mountain town with so much to do and see but easily accessible to urban areas such as Asheville, Knoxville, and Atlanta within driving distance. From watersports to railroad excursions to hiking and horseback riding, the outdoor lover will always find something to do. If you’re a little more indoorsy, experience our unique shops and wonderful dining options.

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Opportunities for education and training through partnership with Duke LifePoint Healthcare
·    And much more…

POSITION SUMMARY
Manage and supervise functions of assigned inpatient and/or outpatient therapy patient care areas; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures. 

Alongside manager and director, manage and supervise delivery of patient care for assigned therapy locations. Ensure compliance with clinical patient care standards, regulatory requirements including state practice acts, standards of practice, regulatory requirements, and established policies and procedures. Assess the clinical needs based on customer feedback (e.g., physicians, patients) and report findings to manager and director.

Actively support and promote a professional clinical model that encourages staff participation in the development of clinical standards that is collaborative, collegial, and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the department and the organization. Serve as the collective voice for therapy staff to communicate with other rehab leaders.

Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the rehabilitative process for patients from initial evaluation until discharge from their care. Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Facilitate communication and support change that supports the mission of the organization.

Supervise, and coordinate delivery of patient care for assigned patient care areas. Ensure compliance with clinical patient care standards and established policies and procedures.

Assist with maintaining clinical competencies for assigned clinical areas and provide rehabilitative care as needed, (urgent situations, PTO coverage, etc.). Assess/coach and evaluate staff level of practice. 

Communicate requirements to staff and hold staff accountable to established requirements, policies and procedures designed to improve operational efficiency. 

Oversee various personnel actions including, but not limited to, performance appraisals, initial disciplinary actions in conjunction with manager and director, and other related activities.

Plan, schedule, and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space, and facilities; communicate with manager and director for the requisition, care and maintenance of unit inventory, equipment and supplies.

Accountable for the effective and efficient operation of the assigned clinical areas and staff including ensuring that orders, treatments, plan of cares, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.

Understand and communicate potential clinical equipment or supply issues to manager and director or support team members.

Ensure that staff completes proper documentation in order to appropriately process, bill, and collect payments for relevant outpatient services.

QUALIFICATIONS:

Minimum Education: Graduate from an accredited Bachelor’s, Master’s or Doctorate program in Occupational Therapy, Physical Therapy, or Speech Pathology required. 

Licenses: Current North Carolina licensure and any applicable certification/registry to practice Occupational Therapy, Physical Therapy, or Speech Language Pathology.

Experience: Based on educational level, the minimum requirements are as follows:  Minimum of two years of relevant clinical experience. 

Certifications: American Heart Association (AHA) Basic Life Support (BLS) within 30 days of hire and maintain thereafter.

EEOC Statement
“Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”