What are the responsibilities and job description for the Income Maintenance Caseworker I-Food and Nutrition Services Unit position at Swain County Department of Social Services?
Swain County Department of Social Services has an opening for an Income Maintenance Caseworker I within the Food and Nutrition Services Unit.
Essential Functions: Interviewing, taking applications, gathering information, assessing situations, determining eligibility, and processing applications, changes, and recertifications for Food and Nutrition; computing initial budgets and revising budgets as changes occur in the household or in income; entering and maintaining case data in the appropriate county and state systems; maintaining a caseload and reviewing all cases at designated review periods to determine a family's or individual's continuing eligibility; maintaining records, files, and confidentiality.
Knowledges, Skills, and Abilities -Considerable knowledge of Food and Nutrition program. Knowledge of and ability to read, analyze, interpret, and apply federal, state, and county program rules, regulations and procedures. General knowledge of agency and community programs and services. Working knowledge of standard office procedures, practices, and equipment. Skill to use a variety of office machines, computers, applicable software and typing. Ability to understand and follow oral and written directions; to establish and follow detailed work procedures; to perform caseworker functions within structured time frames; to prioritize work; to perform mathematical reasoning and computations with speed and accuracy; to prepare and maintain accurate records and reports; to communicate effectively orally and in writing with persons of varied social, economic, cultural and educational backgrounds; to maintain composure, keeping emotions in check, even in difficult situations; to attend work regularly; and to establish and maintain effective working relationships with associates and the general public.
Minimum Training and Experience Requirements - Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
Course work at a Community College, Business or Technical School or course work at a four-year college or university may be substituted for general experience on a year for year basis for this class, but not for experience in an Income Maintenance Program.
Thank you for your interest in a position with Swain County.
Please send a pd107 (NC state application):
https://oshr.nc.gov/documents/nc-state-government-application-employment-pd-107 and email to: humanresources@swaincountync.gov.
Job Type: Full-time
Pay: $33,467.00 - $36,032.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $33,467 - $36,032