Commercial Lines Insurance Account Manager

Job Description

Job Description

Since 1956, the Swallows Insurance Agency has been the leading insurer of choice in the Upper Cumberland. With three locations in Livingston, Cookeville, and Smithville, we’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve.

Teamwork, personal excellence, and growth matters to us, and we know it matters to you, too! When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork.

Job Details :

• Respond to clients, insurance carriers, sales team, and supervisors’ correspondences and requests in a timely, effective, and professional manner.
• Research and present answers to client questions about their policies and coverage.
• Maintain up-to-date knowledge on carrier products, guidelines, underwriting, and legislative changes in order to make effective recommendations to clients.
• Process and submit new and renewal clients for marketing and placement, review and summarize quotes for competitiveness and accuracy, and negotiate rates when appropriate.
• Prepare proposals with the help of the sales team for client presentations.
• Process and check policies, endorsements, endorsement requests, and audits for accuracy.
• Manage, submit, and follow-up with claims throughout the claims process.
• Prepare and manage timetables, summaries and / or schedules for the entire book of business with regard to coverage and renewals.
• Provide support in identifying client insurance needs, gaps in coverage and loss exposure; recommend appropriate insurance coverage, bind coverage, manage timely production and delivery of renewal policies.
• Other duties as needed

What you’ll bring to our team :

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