Seasonal Front Desk Clerk

The Front Desk Clerk is the first person patrons see when entering the facility and should maintain a positive first impression for Swan Aquatics and provide excellent customer service.

Responsibilities include:

• Greeting pool patrons.
• Checking and registering patrons for Community Pool Passes, including daily and seasonal.
• Running pool concessions, inventory, sales, cleanliness and cash handling.
• Processing cash, debit, and credit transactions using a point-of-sale system.
• Accepting payments.
• Calculating and returning change when required by the payment method.
• Maintaining adequate change denominations in the cash drawer and request additional change when necessary.
• Answering customer questions about products or services.
• Adding and removing patrons from the lesson/event schedule as needed.
• Aiding patrons in registering for pool programs, such as swim lessons and special events.
• Reconcile cash drawers and sales receipts.
• Report issues with equipment.
• Follow required protocols for sanitation and cleaning.
• Running the concession stand under the supervision of the Front Desk Leads and Front Desk Coordinator.
• Janitorial duties and making sure the overall front office/concession area/pool deck is clean and tidy..

Required Teamwork Skills:

• Strong communication
• Professional demeanor
• Punctuality
• Accountability
• Flexibility
• No cellphone use while on duty
• Ability to work well with others
• Takes direction well and receptive to feedback
• Positive attitude

Seasonal Part-Time: Hours will vary. Must be able to work opening, mid and closing shifts.Pay: $16.50/hrQualifications:

• Minimum of 16 years of age.
• 1 year of customer service experience preferred.
• Ability to obtain food handlers card.
• Accountability and accuracy in reconciling sales receipts.
• Oriented toward serving others and helping customers.
• Customer-service skills.
• Ability to sit/stand for long periods of time.
• Excellent verbal communication.
• Ability to work in a fast-paced, stressful environment.
• Attention to detail.
• Knowledge of point-of-sale systems preferred.

Qualified and interested candidates are encouraged to apply here: https://swanaquatics.com/employment-application/

Job Types: Part-time, Seasonal

Pay: $16.50 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee assistance program
• Paid time off

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Rotating weekends

Experience:

• Cash handling: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Commute:

• Delano, CA 93215 (Required)

Work Location: In person

Salary : $17