What are the responsibilities and job description for the Busser - Server Assistant position at Swan Lake Resort?
We pride ourselves on maintaining a welcoming and friendly dining experience for all of our customers at Swan Lake Resort and want your help to maintain it. As a busser on our team, you will utilize your strong interpersonal skills to assist the servers in ensuring that our customers have everything that they need, including serving food and beverages during busy times. You will use your attention to detail to keep the dining area clean by wiping down tables after guests leave and resetting the table so that each new customer has the same high-quality dining experience. The fast-paced and high-energy environment will challenge you as you play an important role in the smooth running of our establishment.
Job Responsibilities
- Provide service to customers, finding requested items and bringing them to the customer's table in an efficient and timely manner.
- Clean down tables between customers using dampened cloths and other supplies to ensure a hygienic dining environment.
- Replace used condiments, soiled tablecloths, silverware and linens so that each customer has what they need for their meal.
- Bring food and beverages to and from the kitchen or serving counters, including pitching in to assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh.
- Ensure that the stock area remains adequately stocked with clean linens, silverware, glassware, trays, dishes and more so there is no downtime when serving customers.
- Keep the dining area clean, which may include vacuuming, mopping, wiping down counters and other duties as required.
- Maintain communication with the servers, hosts, chefs and other staff members to ensure an efficient working relationship.
Job Skills & Qualifications
Preferred:
- 18 years old or older
- Previous experience as a busser or other server assistant
- Ability to handle a fast-paced working environment
- Excellent verbal communication skills
- High school degree or equivalent
- Experience with customer service