What are the responsibilities and job description for the Hospitality Host position at Swan Lake Resort?
We are seeking a Hospitality Host to join our team at Swan Lake Resort. As a key member of our hospitality team, you will be responsible for providing exceptional service, ensuring that every guest feels welcome and valued.
The Hospitality Host will be responsible for:
- Checking with guests to ensure they are enjoying their meals and taking action to correct any problems
- Accepting guest payment, processing credit card charges, and making change (if applicable)
- Following all standard operating procedures and service requirements
To be successful in this role, you will need to demonstrate:
- Superior customer service skills
- Able to work independently and as part of a team
- Good problem-solving and organizational skills
We offer a competitive compensation package, flexible scheduling, and opportunities for growth and development within the company.
