Marketing & Product Management Intern

About SWAP PM:

SWAP PM is a purpose-built, cloud-based SaaS platform designed to streamline project management workflows across the architecture, design, construction, and real estate development industries. Developed by experienced professionals who deeply understand the pain points of managing complex, multi-phase projects, SWAP PM bridges the gap between strategy and execution.

Our platform empowers teams to plan, communicate, and execute with clarity and accountability. Through intuitive dashboards, task management tools, customizable templates, and automated reporting, users gain real-time visibility into project status, bottlenecks, and deadlines. The result? Fewer surprises, better collaboration, and more predictable outcomes.

What sets SWAP PM apart is our focus on risk mitigation, expectation management, and team alignment. Whether you're tracking key milestones, managing approvals, or onboarding stakeholders, SWAP PM simplifies the process—eliminating ambiguity and surfacing critical information before it becomes a problem.

Trusted by growing firms and nimble teams alike, SWAP PM is the modern project management solution that keeps people in sync and projects on schedule.

About the Role:

We’re looking for a creative and driven college student or recent grad to join SWAP PM as a Marketing & Product Management Intern. This is a hands-on role perfect for someone who wants to gain experience in the SaaS start-up space and contribute to the growth of a high-impact product. You’ll support our team by creating product marketing content, FAQs, demo videos, and user support tools that help showcase the value of our platform.

Key Responsibility Areas (KRAs):

1. Product Education & Support Content

• Develop and maintain a comprehensive FAQ library, written guides, and how-to documentation
• Translate complex product features into simple, user-friendly tutorials
• Collaborate with the product team to identify top user pain points and proactively address them in support materials

2. Video Demos & Walkthroughs

• Script, record, and edit short demo videos for product features and use cases
• Create voiceovers or on-camera walkthroughs to accompany platform tutorials
• Manage a repository of recorded content for marketing and training purposes

3. Marketing Content Creation

• Design engaging marketing assets (short-form videos, carousels, graphics, etc.) for web, email, and social media
• Assist in writing social media captions, email copy, and product-focused blog content
• Support the launch of marketing campaigns promoting platform updates and features

4. User Research & Testing Support

• Test new features and summarize feedback to pass back to the development team
• Help coordinate user assessment testing, including session planning, note-taking, and post-session analysis
• Collect user feedback to help refine platform messaging and UX
• Summarize findings into actionable insights for the product and marketing teams

5. Content Management & Organization

• Maintain an organized content folder system for easy reuse and reference
• Track performance of created assets (where possible) and recommend improvements
• Support the development of a scalable knowledge base and help center

Who You Are:

• A current college student or recent graduate in Marketing, Communications, Digital Media, Business, Design, Engineering, or a related field
• Excellent communicator, writer, and editor with strong attention to detail
• Quick-to-Learn or already comfortable using video editing tools (CapCut, Canva, Adobe Premiere, iMovie, Loom, or similar)
• Creative and curious, with a passion for storytelling and digital communication
• Tech-savvy and eager to learn about SaaS platforms, UI/UX, and product development
• Organized, independent, and able to manage multiple tasks in a start-up environment
• Bonus points if you’ve used or are familiar with project management tools (Asana, Trello, Notion, etc.)

What You’ll Gain:

• Real-world experience working at a growing, founder-led tech start-up
• Ownership over real projects that make an impact
• A polished portfolio of content pieces including written guides, demo videos, and marketing content
• Direct mentorship and exposure to product development, marketing strategy, and user experience
• Flexible schedule with the ability to work remotely
• Paid internship or hourly compensation (based on experience and availability)

To Apply:

Send your resume, a short note about why you’re interested, and any relevant work samples (videos, written content, design work, etc.) to hello@swappm.com. We’d love to see what you’ve created!