What are the responsibilities and job description for the Maynard - Inbound Sales Representative position at SWAT Environmental?
Inbound Sales Representative
We are seeking an organized, outgoing, and efficient individual to join our Maynard, MA sales and service office. The environment is fast paced, with a regular high volume of incoming sales and service calls from residential customers, builders/developers, real estate agents and property managers.
This is an onsite, full-time position (it is not a remote position).
Watch company video on products & services (required for interview): https://www.youtube.com/watch?v=FhQpd6HSuGM
Key Responsibilities:
- Learn the details of the radon mitigation industry and be able to discuss in detail how systems are designed, priced, installed and serviced.
- Answer a large volume of inbound sales and service calls.
- Produce residential proposals after site evaluations are conducted by field technicians.
- Create real-time proposals/work orders in a customized CRM system and lead customers through a detailed, in-house sales script.
- Manage logistics of installation and service appointments for our field technicians to optimize installation time and minimize drive time.
- May attend trade shows, real estate office presentations, industry conferences, etc. (following training).
Qualifications:
- 1 years of phone-based customer service and/or sales experience.
- High school degree or equivalent.
- Proficiency in Office 365 programs (Outlook, Word, Excel, PowerPoint).
- Self-motivated with the ability to multi-task.
- Previous experience troubleshooting customers questions and/or issues over the phone.
- Excellent verbal and non-verbal skills.
- Experience thriving in a fast-paced environment.
- Ability to learn new products and services and communicate those effectively to customers.
- Experience scheduling appointments within the service industry.
Compensation: Average first-year earnings: $60-80,000 (includes hourly rate plus UNCAPPED COMMISSION)
Benefits:
- Medical, dental, vision, life and disability insurance
- 401(k)
- Paid Time Off and paid holidays
Work Setting and Schedule:
- Full-time
- On-site at Maynard, MA office (this is not a remote position)
- Monday – Friday, 8:00 am – 5:00 pm with a 1-hour unpaid lunch
- Free outdoor parking
About Us:
SWAT Environmental is a company dedicated to creating safer environments by enhancing indoor air quality in homes and workplaces across the United States. As the nation’s leading radon mitigation company, SWAT Environmental is committed to creating healthier homes by reducing radon in homes – the #1 cause of lung cancer among non-smokers.
Watch company video on products & services: https://www.youtube.com/watch?v=FhQpd6HSuGM
Learn more about us and the opportunity at www.swat-radon.com
Salary : $60,000 - $80,000
