What are the responsibilities and job description for the Prestige Diagnostics & Quality Control Technician position at Swatch Group?
The Company
Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.
Swatch Group unites, among other companies, the following watch brands under its Prestige division: Breguet, Blancpain, Glashütte Original and Jaquet Droz.
Job Description
We are looking for committed and passionate Prestige Diagnostics & Quality Control Technician with a serious eye for quality to join us and play a pivotal part in our customer’s experience. To allow us to achieve customer excellence, we are looking to recruit an experienced technician with experience in servicing a variety of luxury Swiss made watches, specifically our Prestige brands.
At Swatch Group U.S., employee training, development and progression is of paramount importance to us. You may have already completed some brand specific training, however if not, we will provide this to you alongside continuous development opportunities, for those that demonstrate commitment to us.
Professional Requirements
Job Location: United States (Florida), 1000 Waterford Way, 33126, Miami FL
Company Address: The Swatch Group (U.S.) Inc. 703 Waterford Way Suite 450 Miami, FL 33126 USA
Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.
Swatch Group unites, among other companies, the following watch brands under its Prestige division: Breguet, Blancpain, Glashütte Original and Jaquet Droz.
Job Description
- Visually inspect watches in accordance with prescribed standards
- Manually operate watches to check functions against specifications
- Operate diagnostic equipment to test performance
- Physically transfer watches between task areas
- Describe defects and identify points of failure
- Record results of evaluation onto client correspondence
- Ensure that work has been carried out as requested
- Utilize hand tools
- Describe defects and identify points of failure
- Prepare watches for shipment
- Interact with technical, administrative, and other staff members
- Maintain professional appearance and orderly working habits
- Stand and sit for extended periods of time
- Assist with regular shop upkeep and routine equipment maintenance
- Other duties as assigned
We are looking for committed and passionate Prestige Diagnostics & Quality Control Technician with a serious eye for quality to join us and play a pivotal part in our customer’s experience. To allow us to achieve customer excellence, we are looking to recruit an experienced technician with experience in servicing a variety of luxury Swiss made watches, specifically our Prestige brands.
At Swatch Group U.S., employee training, development and progression is of paramount importance to us. You may have already completed some brand specific training, however if not, we will provide this to you alongside continuous development opportunities, for those that demonstrate commitment to us.
Professional Requirements
- Strong Diagnostic Skills
- Good customer service and communication skills
- Knowledge of the SAP System would be a strong advantage
- Ability to read and write English
- Manual dexterity
- Familiarity with wristwatches helpful
- Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
- Immediate participation in the 401(k) and 100% vested employer match after one year of employment
- 18 PTO days per year, 23 PTO after 5 years
- 7 days per year of extended paid time off for medical, parental and military leave
- Holiday pay
- Company paid life insurance and Long Term Disability
- Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
- Employee product discount
- Internal transfer and growth potential
- $500 Employee Referral Bonus program
Job Location: United States (Florida), 1000 Waterford Way, 33126, Miami FL
Company Address: The Swatch Group (U.S.) Inc. 703 Waterford Way Suite 450 Miami, FL 33126 USA
