What are the responsibilities and job description for the Entry level Customer Service Associate position at Sway Texas?
There are many telecommunications brands across the US, but only one is the best choice. Are you ready for an opportunity to represent a cutting-edge telecommunications brand that is looking for a dynamic Entry Level Customer Service Associate to join our growing firm! Our Entry Level Customer Service Associates are known for delivering unparalleled results when it comes to expanding our client's brand and increasing sales margins. We are dedicated to building seamless sales campaigns that captivate our targeted audiences and create lifelong relationships.
Keeping up with new market trends, our Entry Level Customer Service Associates personally meet with each customer to present tailor-made proposals that fit individual needs. Committed to improving the consumer experience, we will provide comprehensive training to develop sales knowledge, communication, and problem-solving abilities when interacting with clients. First-class service from hard-working, knowledgeable employees is what matters most to us. We offer a company that provides a supportive, stable, and fun work environment and a sales structure that compensates individuals according to their efforts, with uncapped earning potential.
Entry Level Customer Service Associates and Duties:
- Create and present sales proposals related to consumer wants and needs
- Conduct in-person meetings with customers to customize solutions and service plans
- Communicate with management and sales teams to launch and promote new products to potential customers
- Advanced knowledge of products, sales promotions, brand information, and campaigns
- Qualify clients and organize appointments to discuss product recommendations
- Establish new processes, policies, and strategies that support business development activities
- Engage in conversation with customers in a professional and confident manner
Entry Level Customer Service Associate Skills and Must-Haves:
- Ability to use logical thought processes and apply problem-solving experiences when working on challenging projects
- Comfortable working directly with customers and clients
- Displays a desire to win and encourages team members to actively contribute to a winning culture
- Detail-oriented with the ability to manage multiple projects simultaneously
- Experience in account management, sales, client relations, strategic planning, direct communications, or related fields (preferred)
Job Type: Full-time
Pay: $47,000.00 - $55,000.00 per year
Benefits:
- Employee assistance program
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- McAllen, TX (Preferred)
Work Location: In person
Salary : $47,000 - $55,000
