Chief Nursing Officer (CNO)

Swedish Health Services is seeking an exceptional leader to assume the position of Chief Nursing Officer (CNO) for their flagship hospital, Swedish First Hill Campus located in Seattle, Washington.

Nursing at First Hill has a superb reputation internally and externally. Nurses within the organization are highly accomplished practitioners with extensive knowledge about advanced diagnostic and therapeutic modalities and are deeply committed to delivering care in a manner sensitive to the patient's and family's needs.

As part of Providence, Swedish Health Services comprises an integrated healthcare delivery network inclusive of extensive ambulatory care and inpatient services across five hospitals, serving the Seattle/Puget Sound area.

First Hill serves as the largest hospital in the state of Washington and the flagship for Swedish Health Services with 697 licensed beds and more than 7,000 newborn deliveries each year.

About the Role

The Chief Nursing Officer (CNO) will be responsible for nursing quality and patient care in service to the community. The CNO reports directly to the Chief Nursing Officer for the Service Area and will partner closely with the Service Area Chief Medical Officer and Associate VP of Acute Care Operations.

The CNO will work closely with the Swedish regional CNO for the provision of nursing quality, practice, standards, scope and patient care. Importantly, the CNO will be expected to implement Nursing Vision and strategic plan for nursing.

Key Responsibilities

• Continues to advance shared governance culture as a core principle within First Hill; evaluates the current shared governance structure for opportunities to increase effectiveness and efficiency.
• Develops and monitors operating and capital budgets within nursing services. Assures financial stewardship for the facility in both operational and capital perspectives. Uses an analytical process to assure balanced initiatives, particularly clinical excellence and financial performance. Evaluates operations and works with department directors and managers to ensure cost effective patient care delivery.
• Implements an effective and ongoing program to monitor, evaluate, and improve the quality and appropriateness of care delivered to patients throughout the hospital.
• Assesses performance and qualities of the current nursing team with an eye towards succession planning and the development of future nursing leaders. Develops, engages and retains leaders at all levels within nursing so that the organization is well prepared for the future.
• Creates, measures and monitors a culture of accountability within nursing and collaborates effectively with other clinical and operational leaders within the organization; decreases variability between nursing units in terms of clinical and patient experience outcomes.
• Maintains and promotes positive working relationships with physicians, departments and staff, Board of Directors, governing agencies and other external contacts. Develops collaborative working relationships with other Service Area and Hospital Leaders and communicates effectively with peers, subordinates and Executive Leadership.
• Emphasizes strong employee engagement as part of the organizational culture including the measurement of engagement scores to maintain a highly engaged nursing workforce.
• Foster a positive environment and ongoing communication with inpatient, outpatient, and home care nursing staff. Work collaboratively with other facility leaders and organizational leaders to realize patient care and system goals.
• Collaborate with Service Area CE/CFO/CMO/CNO, department managers and unit managers to assure inclusion in budget development and monthly MORs. Provide action plans and/or reports as requested by CE or CNO.

Requirements

• Bachelor's Degree in Nursing, and Master's Degree, Master of Science in Nursing (MSN) or Master's degree in related field
• Upon hire: Registered Nurse License (Vendor Managed)
• Upon hire: National Certification from ANA or Professional Organization in relevant field of clinical expertise (preferred)
• 10 or more years of progressive success in nursing and/or health care administration.
• Experienced health care executive with proven track record in clinical operations and clinical program development with a major institution or market leader
• Regulatory compliance, financial, business development, marketing, analytical, team building, and collaborative working skills are essential.
• Knowledge and skills related to inpatient, outpatient, home care, and physician practice operations are desired.
• Demonstrated excellence in achieving benchmark performance related to customer service and creating/sustaining the work environment/culture necessary to achieve same.
• Proven change management skills including crafting of strategic direction, working with institutional infrastructure and processes, and effectively directing/managing tactical processes as applicable to all health care disciplines.
• Demonstrated record of effective working relationship with organized labor and experience negotiating collective bargaining agreements representing management.

About Providence

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