Telemetry Technician

Description

Telemetry Technician @ Swedish First Hill

Full Time (36 Hour Week)

Night Shift

12 Hour Shifts

A member of the Patient Care Services team the TeleICU Telemetry Technician functions to provide continuous close monitoring for behavioral management or protective management observation. Patients may require observation for patient behaviors/disorders, medical conditions, falls risks and or special needs.

The TeleICU Telemetry Technician is responsible for continuously monitoring patients from a remote workstation located in the TeleICU Clinical Operations Room (COR). One type of monitoring will be conducted at a time: 1) TeleICU Telemetry Technician monitoring via telemetry of pulse oxygen saturation (Sp02) levels, or 2) monitoring via visual observation for patient safety behaviors through continuous video. Additionally, the TeleICU Telemetry Technician provides clerical support to the workflows of the TeleICU clinical staff (Monitor Technician II, eMD and eRN) as assigned.

The TeleICU Telemetry Technician works under the direction of the Registered Nurse.

Providence caregivers are not simply valued – they’re invaluable. Join our team atSwedish Shared Servicesand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

General Customer Service

• Works with physicians, nurses and other hospital staff to identify needs, resolve problems or provide other information. Answers and triages phone calls to the TeleICU Team: MT, eMD, eRN. May assist in answering eLert calls from the ICUs when clinicians are actively consulting. Ability to use discretion and courtesy when working with patients, visitors, and staff. Communicates with hospital staff and responds quickly to patient behavioral changes.

New Admissions, Transfer & Discharge (ADT) Activities in Monitoring System

• Ensures updated ADT data is entered into monitoring systems. Ensures continuous trending or video streaming for assigned monitored beds or devices in the system at all times by utilizing unit guidelines for alarm parameter and safety criteria notification and escalation with appropriate communication tool.
• Collaborates with the nurse and other team members to organize and prioritize functions necessary for patient admission and care delivery.
• Immediately summons the nursing staff if the patient requires assistance.

Electronic Medical Record “EMR”

• Proficient in reviewing EMR to obtain additional information needed for job duties such as ADT, patient name, campus, room location, nursing assignment, etc.

Environment of Care & Regulatory Readiness

• Follows department regulatory standards i.e. keeps hallways clear, workstation and equipment plugged in and functioning. Keep work area clean and clutter free.
• Participates in system-wide emergency situations as directed.
• Actively participates in the unit, department and system-wide educational activities including Quality Improvement and safety programs as appropriate.

Other Duties

• Ensures and communicates with the bedsides staff that patient identifiers are used to assign device upon initiation/discontinuation of patient monitoring. Admit, discharge and document assignment information: patient name, room number, campus, monitor/device number, communication device (pager, cell phone, on-person audio device, etc.), and RN assigned to patient on TeleICU forms and patient log. Participates in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and upon completion of shift assignment.
• Validates alarm parameter settings and adjusts according to unit protocol. Ensures alarms are assigned to the correct devices as applicable. (pagers, devices). Responds appropriately and timely to alarm and safety notifications. Prioritizes simultaneous situations and remaining alert at all times while on duty. Adheres to emergency policies and procedures associated with patient care. Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department culture of safety initiatives.
• Validates patient assignment information is correct during hand-offs such as the beginning of each shift, coverage for breaks and at the nursing units’ change of shift.
• Gives report to relief staff, including items that require follow up. Prepares and updates patient worksheets for the following shift. Assigns and sets up pagers and/or monitoring equipment appropriately. Maintains unit worksheets and records.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to charge RN. Reports and escalates unresolved patient safety monitoring issues to the appropriate stakeholders, including quality variance reports.
• Communicates, troubleshoots and escalates monitoring issues with the bedside caregivers and other hospital departments regarding concerns with faulty equipment, work orders or other issues. For example low battery, loss of signal or disconnection from the monitoring network, equipment issues, etc.

Required qualifications:

• National Provider BLS - American Heart Association upon hire.
• 6 months acute care experience or one year of skilled nursing experience as a nurse assistant certified (NAC) or license practical nurse, nurse technician.

Preferred qualifications:

• Experience using electronic medical record.
• Experience as a MT.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the Puget Sound. Swedish, named a LinkedIn Top Company to grow your career, employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 230788

Company: Swedish Jobs

Job Category: Technical Services

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Night

Career Track: Clinical Support

Department: 3900 SS EICU

Address: WA Seattle 801 Broadway

Work Location: Swedish First Hill 801 Broadway-Seattle

Pay Range: $27.62 - $38.47

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Salary : $28 - $38