What are the responsibilities and job description for the Front Desk Clerk Part-time position at Sweet Briar College?
Job Details
Front Desk Clerk/On Call - Florence Elston Inn
Sweet Briar College is a womens liberal arts institution, located in Central Virginia approximately 12 miles north of Lynchburg and 60 miles south of Charlottesville. Founded in 1901, the Colleges curriculum encompasses a comprehensive baccalaureate program in the arts, sciences, and humanities, as well as graduate programs in education. It is one of two womens colleges in the United States offering an ABET-accredited engineering degree. As an Equal Opportunity Employer, Sweet Briar College is committed to enhancing our community and encourages applications from qualified individuals with varied backgrounds, experiences, and ideas who would increase the diversity of the College.
Job Title: Front Desk Clerk/On-Call Florence Elston Inn
Classification: Non- Exempt
Reports To: Florence Elston Inn Manager
Job Summary/Objective: To provide excellent customer service and support as needed to the front desk of the Inn.
Position Type/Expected Work Hours: Part-time; on call. Flexibility to work nights and weekends.
Supervisory Responsibilities:
- N/A
Essential Responsibilities:
- Provide excellent customer service and maintain a professional demeanor.
- Process guest reservations by phone, in person, and by email.
- Complete daily paperwork for night audit when appropriate.
- Assist housekeeping with inventory, laundry, inspection of guest rooms, and other tasks as needed.
- Answer and direct calls received on the college line to appropriate depts./individuals
- Ability to maintain confidentiality
- Attention to detail / accuracy
- Ability to work independently
Required Qualifications:
- High School Diploma
Preferred Qualifications:
- Experience in hospitality or comparable customer service position
- Computer experience and proficiency with Microsoft Office
- Excellent oral and written communication skills
Work Environment: Mostly indoors, some outside work may be required as needed
Physical Demands:
- Requires full range of body motion, including reaching, stooping, kneeling, and walking.
- Must be able to lift/carry 50 lbs.
- Requires standing/walking for extended periods of time, including stairs.
Travel: N/A
Deadline for Submission: Ongoing
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
As an Equal Opportunity Employer, Sweet Briar College is committed to enhancing our community and encourages applications from qualified individuals with varied backgrounds, experiences and ideas who would increase the diversity of the College.
