Server

We’re looking for a friendly, organized and energetic individual who’s passionate about the hospitality industry and excited to deliver a high quality 360 experience with humor and efficiency.

Key Responsibilities

• Demonstrate an optimistic attitude and dedication to facilitating a warm, authentic hospitality experience
• Receive and greet guests, assist with seating if necessary
• Maintain complete knowledge of menu and presentation standards, table numbers and seating plan throughout the venue
• Take orders, run food and drinks while perpetuating brand standard and positive ambiance
• Make sure all stations are prepared and operational before, during and after service
• Anticipate guests’ needs to ensure service exceeds expectations
• Check tables throughout service times for guest satisfaction, resolve guest issues
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all side work and standard operating procedures.
• Follow all company policies, guidelines and procedures
• Attend all mandatory meetings and trainings as required

Key Requirements

• 2 years experience as a server at a New York upscale casual bar/restaurant with a track record of providing excellent customer service is preferred but we're willing to train the right person!
• TIPS Food Handler’s Certification strongly preferred
• Experience with Resy Toast strongly preferred
• Comprehensive food, wine & cocktail knowledge
• Strong verbal communication and interpersonal skills
• Adaptability and creative problem solving in a constantly evolving environment
• Passion for hospitality and collaboration
• Ability to remain calm under pressure and resolve guest conflict
• Ability to receive feedback in a positive manner and implement necessary changes
• Self-motivated, detail oriented, and results driven
• Flexible late night, weekend and holiday availability per needs of the business

Physical Requirements

The physical requirements for this position include standing and working for long periods of time and frequent movement during work hours. The employee must be able to lift and carry up to 25 pounds, bend, squat, kneel and reach above shoulder level. The physical demands described here are required to perform the essential functions of the position. The duties of this position may change from time to time. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Excellent Customer Service

Menu Knowledge

Food and Beverage Service

Adaptability

Problem Solving

Verbal Communication

Interpersonal Skills

Conflict Resolution

Feedback Implementation

Detail Oriented

Results Driven

Physical Stamina

Team Collaboration

Salary : $13