Cashier

Sweet Paris | Mall of America | Cashier Needed

Cashier Responsibilities and Duties

• Greet every guest who walks up to the counter.
• Present a positive, professional image to every guest.
• Always greet guests with a SMILE.
• If a guest seems confused or undecided, explain the Sweet Paris concept, and inform them of our more popular crepes.
• Upsell by offering specific beverages: wines, beer, coffee, soda and offering Sweet Crepes if they have only ordered Savory Crepes.
• Always repeat the order back to the guest.
• Double-check the guest's ticket number.
• Direct guests to the Service Station and remind them that we have water and utensils there, as well as cream and sugars for their coffee.
• If a guest orders a regular coffee, give them the coffee mug while at the counter with a coffee spoon.

• Wipe all cups for coffee drips and serve to the guest with a coffee spoon.
• Do not serve drinks from behind the line. Go around the counter to hand drinks to guests.
• All other beverages must be delivered to the guest's table. Always serve beverages first.

• Answer the phone within two (2) rings and follow Sweet Paris phone procedures.
• Accurately enter guest orders on POS and process all transactions according to Sweet Paris standards.
• Thank guests as they leave.
• Maintain knowledge of the Sweet Paris menu in order to help guests with their order.