What are the responsibilities and job description for the Order Entry/Customer Service position at Sweet Production Inc.?
We are a wholesale bakery providing Bay Area food professionals with artfully baked goods of the highest quality. As our company is experiencing rapid growth, we seek a full-time Customer Service Representative to join our team. The candidate must be responsible, organized, be able to multitask and complete tasks in a timely manner, have good communication and interpersonal skills, be willing to learn, and be a team player.
Responsibilities:
- Take orders by phone, fax, & email
- Input orders to a computer program
- Prepare spreadsheets, filing
- Deal with customer inquiries and resolve problems
- Research
Qualifications:
- Excellent Communication and Customer Service Skills
- Ability to multi-task while maintaining accuracy and efficiency
- Attention to detail
- Ability to function with little supervision
- Knowledge of food and baking a plus
- Resourceful problem solver
- Must be able to work one weekend day per week with the flexibility for overtime
- Computer literate(Excel preferred)
- Fast learner
- Project Leading Experience
Job Type: Full-time
Experience:
- Customer Service: 2 years
Required work authorization:
- United States
Salary : $19 - $26