What are the responsibilities and job description for the General Manager position at SweetFrog Premium Frozen Yogurt?
, Overview
We seek a dynamic and experienced General Manager to lead our team in a fast-paced environment. The ideal candidate will have a strong background in food service management, particularly in quick-service or fast-food restaurants. This role requires exceptional leadership skills, a passion for customer service, and the ability to effectively manage multiple aspects of restaurant operations.
Responsibilities
- Oversee daily operations of the restaurant, ensuring high standards of food quality and customer service.
- Manage inventory control processes to minimize waste and maximize profitability.
- Implement practical staff training to enhance performance and promote career growth.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for employees and customers.
- Utilize POS systems for efficient transaction processing and sales tracking.
- Develop and execute marketing strategies to increase customer engagement and drive sales.
- Collaborate with Fundraisers and execute events, ensuring exceptional service delivery.
- Foster a positive work culture that encourages teamwork, accountability, and continuous improvement.
- Able to handle money accurately and make deposits.
- Making and sending out employee schedules, having done them efficiently and accurately.
- Maintain regular communication with customer inquiries and organizations by email and or phone.
- Able to communicate with our delivery services
Qualifications
- Proven experience in food management or food service management roles.
- Strong leadership skills with the ability to motivate, lead, and develop a diverse team.
- Experience in inventory control and knowledge of food preparation techniques.
- Familiarity with POS systems and Handling Money
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks with efficiency
- Must be knowledgeable with Google Sheets, Outlook, Microsoft, Nextdoor, Canva, etc.
- Organizational Skills
Join us in creating an exceptional dining experience while leading our team to success!
*20-21 YEARS OF AGE REQUIRED. OPEN AVAILABILITY REQUIRED, ABOUT 30-40 HOURS PER WEEK.
*2 MONTHS OF REQUIRED TRAINING. Starting in April
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: No less than 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Evening shift
- Morning shift
- Night shift
Education:
- High school or equivalent (Required)
Experience:
- Management: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Bear, DE 19701 (Required)
Ability to Relocate:
- Bear, DE 19701: Relocate before starting work (Required)
Work Location: In person
Salary : $16