What are the responsibilities and job description for the Assistant Category Manager - Band & Orchestra position at Sweetwater?
Job Requirements
Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire an Assistant Category Manager to add to our growing Band & Orchestra Merchandising team. The Assistant Category Manager will be responsible for answering product availability questions, gathering information from vendors, pre-sale questions from our Sales Engineers, updating price lists, and performing other duties as requested from the Category Manager related to Band & Orchestra.
Job Responsibilities
Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.
Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire an Assistant Category Manager to add to our growing Band & Orchestra Merchandising team. The Assistant Category Manager will be responsible for answering product availability questions, gathering information from vendors, pre-sale questions from our Sales Engineers, updating price lists, and performing other duties as requested from the Category Manager related to Band & Orchestra.
Job Responsibilities
- Deliver service and support to Sales Engineers via phone and email
- Working with our numerous vendors to resolve a variety of issues for Sales Engineers
- Creating and maintaining records
- Staying current with system information, changes, and updates
- Ability to communicate clearly and positively
- Desire to pay close attention to detail, high level of organization, and the responsibility to promptly complete assigned tasks
- Working knowledge and deep understanding of Band & Orchestral Instruments
- Knowledge of Educational Buying Trends and Programs
- Proficient in Microsoft Office and Email
- Exceptional Customer Service experience
- High School diploma or equivalent
- Degree or Certificate in Music or similar preferred
- Knowledge of current Brands and B&O Manufacturers
- WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
- Get Things Done - Great work ethic and moves with a sense of urgency
- Obsesses over the Details – committed to paying attention to the details
- Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better
- Develop the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey
Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.
