What are the responsibilities and job description for the Sales Engineer position at Sweetwater?
Job Requirements
Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire Sales Engineers to add to our growing Sales team!
As a Sales Engineer, you will be a personal consultant for gear. Sales Engineers connect with 3000 to 6000 customers and maintain long term relationships with each customer they connect with. You would be a dedicated one-on-one true expert in music and audio technology to your personal base of customers.
Job Responsibilities :
- Create and continuously foster relationships with customers by making 80-100 outbound phone calls daily
- Give professional advice on musical instruments and pro audio gear
- Design sound systems or select gear for churches, schools, recording studios, live venues
- Educate customers on all categories of gear and a wide variety of topics such as guitar tone and amplification, digital audio recording, MIDI and sound synthesis, drums, live sound and more
- Follow up on orders or troubleshoot a gear issue in partnership with our Product Support team to provide outstanding customer service
- Participate in brand office hours and meetings to learn about new products to advise customers
Sweetwater University
Sweetwater University is an immersive, 13-week training process where gearheads become Sweetwater Sales Engineers. Over the course of over 350 classes lead, new hires build an incredible foundation of knowledge about not only gear but also the tools they will need to be successful in this role. Check out more details here .
Qualifications :
Sweetwater “Ideal” Team-Player
Relocation Required
We function best as a unified team, so relocation to our state-of-the-art campus
in Fort Wayne, IN
i s required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!
Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.