What are the responsibilities and job description for the Team Member position at Swell?
About Us:
Swell is Old Saybrook's first acai and superfood shop and local artisan gift gallery with a focus on promoting health and wellness through fresh, high-quality ingredients. We provide a fun, welcoming environment where our community can enjoy delicious smoothies, acai bowls, and support local artisans showcased in our store. We are looking for enthusiastic and motivated team members who share our passion for health and customer service.
Position Overview:
As a team member at Swell, you will play a key role in delivering an outstanding in-store experience by preparing high-quality menu items and engaging with customers to ensure they have a fantastic visit. We are looking for individuals who are friendly, reliable, and excited to contribute to a positive team atmosphere.
Key Responsibilities:
- Prepare Menu Items: Create smoothies, acai bowls, and other items following Swell’s recipes and presentation standards.
- Customer Service: Greet customers, take orders, and provide helpful, friendly service.
- Maintain Cleanliness: Keep workstations, prep areas, and dining spaces clean and organized, following health and safety standards.
- Team Collaboration: Work with other team members to ensure smooth daily operations, including restocking, organizing supplies, and prepping ingredients.
- Cash Handling: Operate the point-of-sale system, process payments, and handle transactions accurately.
- Product Knowledge: Learn and share information about Swell’s menu items, including ingredients and nutritional benefits, to provide an educational experience for customers.
- Assist with Store Promotions: Help with in-store events or promotions that support local artisans and foster community engagement.
- Adhere to Health and Safety Regulations: Follow food safety practices and comply with sanitation standards.
Qualifications:
- Passion for health, wellness, and customer service
- Strong communication and teamwork skills
- Ability to work in a fast-paced environment
- Prior experience in food service is a plus, but not required – we’ll train the right candidates!
- Availability to work flexible hours, including weekends
Benefits:
- Competitive hourly wage
- Employee discounts on menu items
- Opportunities for growth within the company
- Fun, supportive work environment
Job Types: Full-time, Part-time
Pay: $16.35 - $25.00 per hour
Benefits:
- Food provided
- Referral program
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $16 - $25