What are the responsibilities and job description for the Food Truck Kitchen Supervisor position at Swensons Drive-in Restaurants, LLC?
Description
In 1934, “Pop” Swenson had a dream. He wanted to serve folks the best burger possible with fresh beef, all while standing out from the crowd and not being just another burger joint. Since then, our signature Galley Boy has won multiple awards and we are continuing to add new locations, along with multiple Food Trucks and Ghost Kitchens. Our business is expanding rapidly and as a result, we need fun and energetic team members that share our passion for perfection to join our growing team. If you possess an internal drive to be better than the rest and be a little bit different while having fun making new friends, then you may just be a natural SWENATIC, and we want to meet you!
What's a SWENATIC?
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Essential Job Duties:
• Manages, trains, monitors, and coaches kitchen crew members
• Responsible to direct and monitor crew and perform quick service and friendly service to customers and internal team members at all times
• Performs restaurant opening and closing duties
• Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards
• Follows and holds team accountable to follow all food safety guidelines, policies, practices, employee handbook and curb server handbook
• Assist profit and loss management by following cash handling, security procedures and maintaining inventory and takes action to resolve
• Inspires and coaches to drive excellence around core operations procedures on each of their shifts
• Promote and adhere to the Swensons core values and mission statement at all times
• Assists AGM with any additional duties as assigned or required
Benefits:
• Weekly Paycheck
• Competitive wages
• Health Benefits, Group Long-Term disability insurance, 401K with company contribution for Full-Time status employees
• Career Advancement opportunities
• Up to 70% Employee discounts available to more then 60,000 partnering restaurants, theme parks, hotels, sporting events and concerts
• Discounted meals daily
• Competitive referral program where you get paid to recruit your friends
• Fun working environment
ADA Requirements/Physical Standards:
• Exposure to extreme temperatures based upon variable weather conditions inside and outside of the restaurant
• Must be able to stand and exert well-paced mobility and reasonable range of motion such as bending, stooping, standing, walking, stirring, lifting to complete physical tasks related to responsibilities for up to ten (10) hours
• Able to safely respond in emergency situations to avoid imminent dangers to self and others
• Safely transport up to 30 pounds repetitively throughout a shift
• Ability to safely operate blenders, frozen drink machines, grills, fryers and other kitchen equipment as needed. Ability to safely place plates, utensils, pans and cases on both high and low shelves
• Safely work frequently in and prolonged exposure to a hot and damp environment. Safely work frequently in and prolonged exposure to a sub-40 degree (F) environment
• Able to safely respond in emergency situations to avoid imminent dangers to self and others
• Must possess finger and hand dexterity for using small tools and equipment
• Ability to safely work in environment that includes wet floors, temperature extremes, and loud noise
• Ability to read, write, and communicate verbally and listen attentively to employees, guests, vendors, and visitors
• Ability to arrive on time for each scheduled shift and work throughout the shift (aside from legally required breaks) per the schedule and restaurant demands
• Ability to give appropriate notice for any need to deviate - in any way - from one's scheduled shift to the appropriate manager
Requirements
• Train the team daily and lead the staff through successful events. Proper sales forecasting to help the leadership team meet and exceed goals.
• Adheres to and monitors crew member compliance of the employee handbook and curb server handbook, policies, manuals, and practices.
• Performs food truck opening and closing duties, such as prep training and turning on all equipment, propane fill-up, and driving.
• Assists in monitoring and maintaining food truck inventory levels, and bank.
• Immediately and respectfully resolves customer requests and complaints.
• Cleaning (inside and outside including garage and passenger vehicles)
• Communicates maintenance issues to GM and review maintenance tags.
• Maintains fast, accurate service, provide excellent customer service, and meets and exceeds both company and customer expectations.
• Follows proper sanitation and cleanliness standards to fulfill health requirements and standards while maintaining a safe working environment.
