General Manager (GM)

Job Overview
We are seeking a SKILLED General Manager to oversee our daily operations, ensuring excellent customer service, efficient team schedule management and overall success. If you have a passion for helping others, customer service management, and team leadership, we want to hear from you.

You must be goal driven and sales oriented.

You must be a compassionate leader. A true leader, not a drill sargeant. A person who leads by example, is loyal and trustworthy. Someone who understands what it takes to excel as an entire company.

You must be ambitious.

You must be a quick-thinker, out of the box thinker, troubleshooter and problem solver.

If you are a job hopper move on, we are not looking for somebody who is just going to come and quit once we get them trained. We are looking for somebody who's going to stay for the long haul.

Someone who makes us depend on them, not them on us!

Responsibilities
- Manage day-to-day operations, including staff supervision, training, re-training, inventory control, and customer satisfaction
- Implement training and re-training programs to enhance staff performance and ensure quality service
- Ensure compliance with health and safety regulations and maintain the highest standards
- Handle customer inquiries and resolve any issues promptly to maintain a positive customer experience
- Collaborate with the entire team to maintain quality standards and optimize our service offerings.

Skills
- Strong background in employee management and customer service operations
- Exceptional customer service skills with a focus on client satisfaction
- Proficiency in training development to empower staff members for success
- Knowledge of top notch customer service procedures, sales and marketing as well as safety regulations
- Experience in a residential service based business with a background in management is a big plus
- Ability to help lead, motivate and manage a diverse team towards common goals

-Self Starter

-Ability to learn on your own and understand verbal conversations without a written rec-cap. Truly listening, not just hearing what you think you heard

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Shift:

• Day shift

Application Question(s):

• How many absences in a 6 month period are acceptable?
• Are you able to pass a full nationwide background check?
• We are seeking a SKILLED General Manager to oversee our daily operations, ensuring excellent customer service, efficient team schedule management and overall success. If you have a passion for helping others, customer service management, and team leadership, we want to hear from you.

You must be goal driven and sales oriented.
You must be a compassionate leader. A true leader, not a drill sargeant. A person who leads by example, is loyal and trustworthy. Someone who understands what it takes to excel as an entire company.
You must be ambitious.
You must be a quick-thinker, out of the box thinker, troubleshooter and problem solver.
If you are a job hopper move on, we are not looking for somebody who is just going to come and quit once we get them trained. We are looking for somebody who's going to stay for the long haul.
Someone who makes us depend on them, not them on us!
Is this you?

• Are you a highly competent go-getter, who does what it takes to get the job done?
• Do you have a "do whatever it takes" kind of attitude?

Education:

• Bachelor's (Preferred)

Experience:

• Leadership: 3 years (Required)
• Sales: 5 years (Preferred)
• Telemarketing: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Cincinnati, OH 45247 (Required)

Work Location: In person

Salary : $50,000 - $60,000