Quality Assurance Specialist: Full Time

SWH Investments / Customer Impact is a leading Retail & CPG data collection & execution company specializing in retail field services and merchandising execution. We have a database of thousands of field representatives who perform merchandising work in stores all over the country on behalf of our clients. This position is an office job at our headquarters to help ensure the field representatives perform their duties in the field correctly.

This is a full-time hourly position. Multiple positions are available on our quality assurance team.

POSITION OVERVIEW:
- Quality Assurance monitoring of reports submitted by field reps

- General administrative support and data entry

- Working in a team environment to accomplish high rates of success on Retail Service projects for our customers

KNOWLEDGE, SKILLS, & ABILITIES:
- Highly productive.

- Ability to work independently and stay motivated.

- Proficiency with Microsoft Office, especially Microsoft Excel and Google Sheets.

- Comfortable at a desk and in front of a computer most of the day.

- Adequate-to-fast typing speed.

- Detail Oriented.

- Enthusiastic attitude, with a desire to learn & provide input when needed.

- Collaborative: Builds and maintains excellent relationships with teammates.

EDUCATION / EXPERIENCE:
- College degree preferred but not required
- Ideal for backgrounds in business, customer service, & marketing

WORK ENVIRONMENT:
- Casual environment in our College Station office.
- Our office hours are 8:30 am- 5:00 pm.
- Small business, close-knit environment with open communication among all levels of the company.

Work Remotely

• No

Job Type: Full-time

Expected hours: No more than 40 per week

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Work Location: In person