Demo

Sales Greeter

Swickard Auto Group
Seattle, WA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Job Type

Full-time

Description

The Sales Greeter is responsible for welcoming and assisting customers who bring their vehicles in for service. They serve as the first point of contact, ensuring a positive and efficient experience for all customers.

Responsibilities :

  • Greet customers promptly and warmly : Acknowledge all customers who enter the dealership, offering a friendly welcome and assistance.
  • Provide basic information : Answer general questions about dealership hours, services offered, and vehicle locations.
  • Direct customers : Guide customers to the appropriate departments (sales, service, finance, etc.) or to the correct sales representatives.
  • Maintain a clean and organized showroom : Ensure the showroom is presentable and inviting to customers.
  • Assist with showroom traffic flow : Manage customer flow effectively, ensuring a smooth and efficient experience.
  • Build rapport with customers : Engage in brief conversations with customers to understand their needs and preferences.
  • Support sales team : Assist sales representatives as needed, such as retrieving customer information or preparing paperwork.
  • Maintain a professional appearance and demeanor : Project a positive and enthusiastic image of the dealership.

Qualifications

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • High school diploma or equivalent
  • Excellent customer service and interpersonal skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to multitask and prioritize tasks effectively
  • Professional appearance and demeanor
  • Basic computer skills
  • Experience in a customer service role (preferred)
  • Experience in the automotive industry (preferred)
  • Other duties as assigned
  • Physical Requirements

  • Ability to stand and walk for extended periods of time.
  • Ability to lift and carry objects, up to 50 pounds.
  • Ability to bend, stoop, and kneel.
  • Ability to work in a garage environment, which may include exposure to noise, chemicals, and varying temperatures.
  • Benefits of Working at Swickard

  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  • Competitive benefits package

  • Insurance : medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture : We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands : Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  • Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

    To all recruitment agencies : Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

    Salary Description

    20 - $30 per hour

    Salary : $20 - $30

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