What are the responsibilities and job description for the Support Office Assistant - Osage Beach MO Location position at Swift Safety Institute LLC?
We're Looking for a Support Specialist II for our Headquarters in Osage Beach, MO!
Ready to join a team of growing professionals? Our CPR/AED/First Aid Training Center is on the hunt for some amazing individuals to join our team. If you love organizing, have a knack for keeping things running smoothly, and want to be part of a life-saving mission, we want YOU! Our Non Smoking workplace is located in the heart of Osage Beach!
What's in it for you?
- A fun and dynamic work environment
- The chance to be a hero behind the scenes
- Opportunities to grow and learn
We are seeking a detail-oriented and organized Office Specialist 2 to join our team. We are expanding our office staff and plan on doubling in size by the end of 2025! The ideal candidate will serve as the first point of contact for our organization, providing exceptional customer service and administrative support. This role requires proficiency in office management and a strong understanding of various office technologies, including phone systems and Google Suite. The Office Specialist will play a crucial role in maintaining efficient office operations while ensuring a welcoming environment for clients and visitors.
The Support Specialist 2 is responsible for providing a high level of support to leadership with daily duties as directed. The Support role will be overseen and will report to the Swift Leadership and work in a team based environment with Support Specialist 1. We are a company that is looking to grow leaders internally and will provide multiple opportunities for growth!
Duties
- Greet and assist visitors at the front desk, providing a professional and friendly first impression.
- Manage incoming calls with excellent phone etiquette, directing calls to appropriate personnel or departments.
- Perform data entry tasks accurately and efficiently, maintaining organized records of client interactions and office documents.
- Utilize Google Suite applications for document creation, scheduling, and communication with team members.
- Support office management tasks, including inventory management, ordering supplies, and maintaining cleanliness in common areas.
- Assist with administrative duties such as filing, scanning documents, and preparing reports as needed.
- Collaborate with team members to ensure smooth operations and effective communication within the office environment.
- Required to hold an active instructor license and teach classes according to standard.
- This will require after hours/weekends occasionally.
- Conduct 1099 Instructor Contractors Orientation.
- Marketing using social media & research.
- Sales calling & quotes.
- Attend events and conventions to grow Swift.
- This role will require after hours/weekends & travel occasionally.
Experience
- Previous experience in an administrative or clerical role.
- Familiarity with phone systems and front desk operations is advantageous.
- Strong customer service skills with the ability to handle inquiries professionally and courteously.
- Proficiency in using computer systems for data entry and document management is essential.
- Experience with Google Suite (Docs, Sheets, Calendar) is highly desirable.
- A keen attention to detail and strong organizational skills are necessary for success in this role.
- Experience in utilizing social media platforms
- Experience in Sales (Strongly Preferred)
We encourage candidates who are passionate about providing excellent service and supporting office functions to apply for this exciting opportunity as an Office Support Specialist.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health savings account
- Paid time off
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is the highest level of education you have completed?
- This is a 5 day a week flexible position, How many hours a week are you able to to commit to Swift?
- Would you be able to work day or mid shifts or early evenings at our Osage Beach location? We do have an occasional weekend AM shift during busy season.
- Do you have any experience with sales or marketing? How much?
- This position requires you to become CPR instructor certified and to attend community events, engage in CPR training of staff & clients, are you able to fulfill these requirements and travel if needed?
- This position has a pay rate of $15-$18 per hour, based on your experience level, do you understand this?
Work Location: In person
Salary : $15 - $18