Support Assistant 2

Job Title: Support Assistant 2

Job Summary:

The Support Assistant will provide comprehensive administrative, clerical, and operational support to ensure the efficient and effective functioning of the organization. This multifaceted role involves a wide range of responsibilities, including managing communications, coordinating schedules, maintaining records, assisting with program delivery, and supporting marketing and networking efforts. The Support Assistant will serve as a key point of contact and contribute significantly to a positive and professional work environment.

Key Responsibilities:

• Reception and Communication: Greet visitors, answer and direct phone calls, manage inquiries, and provide information to callers.
• Calendar Management: Schedule and coordinate appointments, meetings, and travel arrangements.
• Document Management: Organize and maintain electronic and physical files and records, ensuring accuracy and confidentiality.
• Data Entry: Input and manage data in spreadsheets and databases with precision.
• Correspondence: Draft, edit, and respond to emails and other correspondence.
• Office Administration: Manage office supplies, equipment maintenance, and inventory.
• Meeting Support: Prepare meeting agendas, record minutes, and distribute meeting materials.
• Customer Service: Respond to customer inquiries and resolve basic issues in a timely and professional manner.
• Program Support: Assist with teaching CPR classes within a 2-hour radius of Swift Headquarters.
• Community Engagement: Attend networking events in the community, which may include evening and weekend commitments.
• Project Support: Assist project teams with administrative tasks, including data collection and report preparation.
• Marketing and Networking: Support marketing efforts and engage in networking activities.
• Social Media: Assist with social media management.

Required Skills and Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficiency in Google Docs preferred OR Microsoft Office Suite (Word, Excel, Outlook).
• High level of attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Strong customer service skills and a positive attitude.

Additional Responsibilities:

• Technical Support: Provide basic troubleshooting assistance with computer hardware and software.
• Sales Support: Assist with generating sales leads and managing customer accounts.
• Marketing Support: Support marketing campaigns and assist in the creation of promotional materials.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 25 – 38 per week

Benefits:

• Employee assistance program
• Employee discount
• Health savings account
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Osage Beach, MO 65065 (Required)

Work Location: In person

Salary : $17 - $19