What are the responsibilities and job description for the Batch Operations Technician position at Swift Strategic Solutions Inc?
A Public Sector client of ours is looking for a Batch Operations Technician to work on their ongoing project in the Durham, NC office.
Below are the additional details of this role:
Required Skills:
We need a minimum of 5 years of hands-on experience in the following.
- Experience as a GMI Operator and Support specialist capable of monitoring/managing batch steps, analyzing and responding to user queries.
- Experience with batch operations, job scheduling and monitoring tools.
- Demonstrated ability to effectively communicate issues and status updates with business users, second level support, and development teams.
- Experience working with internal teams to identify opportunities to improve the product and customer experience.
- Demonstrated experience documenting processes and procedures as required.
- Experience and knowledge on Operating Systems such as Unix, Mainframe and Windows.
- Experience with relational database skills, Basic SQL programming
- Experience running shell scripts on a UNIX or similar environment; and reviewing log files.
- Experience with priority issues, calls with external/internal clients for troubleshooting issues and problem solving.
- Ability to communicate effectively in both oral and written formats.
This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.
