What are the responsibilities and job description for the Desktop Support Specialist position at Swift Strategic Solutions Inc?
A Public Sector client of ours is looking for a Desktop Support Specialist to work on their ongoing project in the Raleigh, NC office.
Below are the additional details of this role:
Required Skills:
We need a minimum of 7 years of hands-on experience in the following.
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
- Installing and imaging new computers and loading of appropriate software for customers.
- Installing local and network printers and other peripherals and configuration of same.
- Migrating data and user profiles.
- Documenting process and procedures related to technical field support activities.
- Demonstrates knowledge and a working experience with ServiceNow call tracking system.
This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.
