What are the responsibilities and job description for the Help Desk Analyst position at Swift Strategic Solutions Inc?
A Public Sector client of ours is looking for a Help Desk Analyst to work on their ongoing project in the Chesterfield, VA office.
Below are the additional details of this role:
Required Skills:
We need a minimum of 5 years of hands-on experience in the following.
- Advanced computer skills are required, particularly related personal computers, PC peripherals and network Help Desk support services
- expertise related to troubleshooting computer software/hardware problems
- advanced customer relations skills
- good verbal and written communication skills
- ability to control and manage several projects simultaneously
- working knowledge of MS Word, MS Excel, and MS outlook
- strong analytical and decision-making skills
This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.
