What are the responsibilities and job description for the Relationship Manager position at Swift?
ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Job Summary :
As a member of the Americas Strategic Account Management team, you will be responsible for managing relationships with strategic Corporate clients and Partners, ensuring their needs are met by leveraging Swift’s suite of products and services. You will work closely with account teams to ensure client satisfaction and retention while identifying opportunities for cross-selling and up-selling within these accounts. This role requires a deep understanding of financial markets, excellent communication skills, and the ability to build lasting relationships with key stakeholders at all levels.
Responsibilities :
- Manage assigned clients and develop long-term strategic partnerships with them
- Identify and prioritize opportunities for cross-selling additional Swift products / services
- Build a comprehensive understanding of each client’s needs and challenges
- Understand market trends and competitive landscape to identify potential solutions or services to meet customer requirements
- Prospect for new customers based on identified criteria such as revenue size, industry type, etc.
- Develop and execute strategies to grow market share within the assigned territory
- Collaborate with other members of the sales team to ensure alignment and coordination across territories
Qualifications :
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
