What are the responsibilities and job description for the Franchise Business Consultant position at Swig HQ?
The Franchise Business Consultant will support a territory of franchisees by coaching, counseling, consulting, and training franchisees in all aspects of our business model. The Franchise Business Consultant will also model the Swig culture by fostering a culture of accountability that is positive, proactive, and professional.
The Franchise Business Consultant is a Hybrid/Remote position.
How You’ll Make an Impact:
- Maintain a productive schedule of in-field visits and regular calls with franchise owners.
- Support franchisee revenue growth and profitability, by setting achievable goals that are in-line with our corporate KPI’s.
- Support and influence franchise owners to follow Swig brand, sales, operations, and finance/accounting standards.
- Coach and mentor franchise owners on company growth initiatives and new business development opportunities.
- Teach franchises how to leverage their budget, Business Plan templates, and monitor their performance through our Field Visit Assessment.
- Work with franchise owners to develop their workforce and maintain appropriate staffing, on-going training process through their growth cycle.
- Consult with franchise owners to better understand financial statements and develop yearly budgets that reflect the goals for their business.
- Proactively counsel franchise owners that are not executing the model, achieving desired results, begin trending toward default, or non-compliance.
- Facilitate new franchisee onboarding training, franchise performance groups, and other owner programs that enhance franchise owner business acumen.
- Commit to assisting for 10 days at new store openings for the franchise partner
- Work collaboratively with Support Center departments to enhance Franchisee satisfaction.
- Document each franchise visit and sensitive communications in the appropriate file storage location(s).
- Travel 40-50% of time (with overnight stays) to assigned franchise locations.
Who We Are:
Swig is the fastest growing and most successful dirty soda brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.
