What are the responsibilities and job description for the Training Coordinator position at Swig HQ?
Position:
We are seeking a detail-oriented and tech-savvy Training Coordinator to support our training programs by managing the back-end administration and ensuring smooth execution of training initiatives. This role will be instrumental in maintaining and optimizing our LMS, overseeing training deployment, tracking training metrics, and supporting the overall training function. This role is largely a remote role with the expectation of quarterly in-person team meetings.
How You’ll Make an Impact:
- LMS Administration & Development:
- Lead the implementation and buildout of a new Learning Management System (LMS), ensuring it aligns with company training goals.
- Manage user accounts, permissions, and roles within the LMS.
- Help upload, organize, and maintain training content
- Troubleshoot system issues, provide technical support, and coordinate updates.
- Continuously improve the LMS structure and functionality to enhance the user experience.
- Training Program Support:
- Oversee the scheduling, enrollment, and tracking of training programs through all company communication avenues
- Ensure accurate data entry and reporting on training completion, compliance, and employee progress.
- Develop and maintain training dashboards, reports, and analytics to measure training effectiveness.
- Assist in creating and distributing training communications, such as program announcements and reminders.
- Content Development & Collaboration:
- Work with subject matter experts to digitize training materials and optimized-learning content.
- Standardize and document LMS processes and best practices for internal users.
- Support trainers in deploying new training initiatives and provide guidance on LMS usage.
- Continuous Improvement & Compliance:
- Stay up to date with training technologies to drive system enhancements.
- Gather user feedback to improve training effectiveness and system usability.
What You’ll Bring to the Role:
- Experience in training administration or e-learning support.
- Strong organizational skills with the ability to manage multiple training projects simultaneously.
- Familiarity with SCORM, xAPI, or other e-learning standards is a plus.
- Analytical mindset with experience in data tracking and reporting.
- Excellent communication and problem-solving skills.
Who We Are:
Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.