What are the responsibilities and job description for the Shift Lead - $13-15/hr + Tips position at Swig Poplar Level?
A DAY IN THE LIFE
You will never have a dull moment when you are on the Team at Swig! You will assist the GM in leading and mentoring up to 30 team members. You'll wear many hats, but your primary focus is to make sure our customers get nothing less than an amazing experience. It's all about giving them happiness in a cup and connecting with them, so they feel like part of the family too. Your day may include making drinks until they're perfect or wiping down counters. Still, it doesn't matter which task is yours because every customer gets treated right here - from smiling faces to "dirty sodas" that taste just as great!
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for completing opening and closing store checklist
- Ensure deposits are taken and accounted for as needed
- Execute quality drinks & food following proper Swig procedures
Communicate clearly with guests and other team members on the line - Train employees professionally and profitably by applying Swig’s policies and procedures
- Maintaining the cleanliness of the dining room and outside areas
- Clean tables quickly and expertly, remove dirty dishes, empty garbage, and clean bathrooms as needed (deep clean as needed)
- Help organize the restaurant for proper food rotation and cleanliness
- Responsible for the prepping, stocking, and staging of all food, paper, and chemicals
- Help assist with ordering food, paper, chemical, and other supplies as needed to run the store
- Follow food rotation and shelf-life procedures
- Follow company safety and sanitation policies and procedures
- Understand and assist according to the needs of to go and delivery orders
- Adhere to all policies and procedures as outlined in the employee handbook
- Work together effectively as a team to accomplish Swig goals
- Perform other duties as assigned
REASONS TO JOIN OUR TEAM
- Growth opportunities - 99% of our management has been promoted from within
- Built-in pay increases
- Free drink and cookie while working
- 35% discount at the location you work, and friends and family receive a 35% discount as long as you are with them at the time of purchase.
- Flexible schedules
QUALIFICATIONS
- Be at least 18 years of age.
- High school diploma or GED
- Competent
- Responsible
- Positive, friendly, upbeat
- You take initiative
- Team player
WHO WE ARE
Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away - sometimes waiting in long lines to visit. Swig's employees are at the core of all we do; so if you're looking for a fun career instead of just a job, join us! We offer unique opportunities for promotion and delightful teams who create happiness one cup at a time. Our staff parties will blow your mind with good times while our benefits exceed expectations.
Salary : $13 - $15