What are the responsibilities and job description for the Fitness Facility & Pool Front Desk Attendant position at SwimJim, Inc.?
One of New York's premier pool / gym management companies is seeking a fitness facility Member Services Representative to provide customer service support to gym members and guests.
Here is what you need :
A friendly, outgoing, and a people-person demeanor
A great work ethic
To be punctual
To care for the safety of your teammates and our clients
Your awesomeness means you can do the job with ease :
Must be able to recognize and respond to emergencies immediately
Contribute to running a clean, friendly, and well-maintained facility
Executing the team member basics of being on time and complying with the dress code
Responsible for assisting and directing members / guests
Monitoring incoming inquiries and ensuring proper check-in procedures are followed
Greet all incoming members and guests
Ensure all check-in procedures are followed
Ensure all appropriate fees are collected
Customer Service
Answer all incoming inquiries and obtain appropriate information to direct / transfer calls / guests
Handle member service issues.
Record member concerns on the Member Service Log or Maintenance Log (depending on issue)
Promote and sell merchandise
Keep front desk area and lobby clutter-free, and orderly
Perform general cleaning duties to include hourly locker room and facility checks
Completion of all Daily Reports
What We Offer
Starting pay at 17.50 / hr with the opportunity to increase yearly
401k with company matching
Flexible shifts and opportunities for subbing
Opportunities for advancement
Telehealth and Mental Health for employees and immediate family
Personal Finance Management Program
Paid Community Outreach Program
Scheduling interviews immediately! Please respond with a resume (no cover letter necessary) and we will respond with interview options. We know you'll be perfect! We look forward to you joining our growing team of "superheroes".
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