What are the responsibilities and job description for the Front Desk Professional position at Swing Loose Indoor Golf?
Job Overview
Swing Loose Indoor Golf is seeking a highly motivated and organized individual to join our team as a Clubhouse Operations Coordinator. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.
In this role, you will be responsible for maintaining a welcoming and positive attitude to promote a quality golf experience to members and guests. You will conduct yourself in a professional manner and maintain a professional image at all times, as this is a client-facing role.
Your excellent phone etiquette will ensure that customers receive top-notch service when addressing their questions or concerns. You will also be responsible for assisting with golfer check-in, processing transactions accurately using the POS system, and ensuring that the golf venue is clean, orderly, well-stocked, and professionally presented at all times.
Key Responsibilities:
- Maintain a welcoming and positive attitude to promote a quality golf experience to members and guests.
- Conduct oneself in a professional manner and maintain a professional image at all times.
- Handle phone inquiries with professionalism and excellent phone etiquette.
- Assist with golfer check-in and process transactions accurately using the POS system.
- Ensure the golf venue is clean, orderly, well-stocked, and professionally presented at all times.