What are the responsibilities and job description for the Business Analyst (US Citizens w / Secret Clearance) -Hybrid with Security Clearance position at Swingtech?
Business Analyst (US Citizens w / Secret Clearance) -Hybrid
About Swingtech Swingtech Consulting, Inc. provides technology and management consulting services for the federal, state, and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly executed solutions. We are rapidly growing, and we are always looking for intelligent and motivated people to join our team. Location : Alexandria, VA (Hybrid) Active Secret Clearance is required Position Overview : Swingtech Consulting, Inc. is seeking a Business Analyst for an existing DoD Contract. The BA will be responsible for compiling customer requirements, managing the efforts of the development team and maintaining high customer satisfaction through high touch customer support. Responsibilities Manage, track, and prioritize the support issues for the applications specified within the contract.
Serves as the primary “intake” catalyst for the agency’s 9-step web application support and modification processes and ensures that the development team is focused on Tier 3 issue resolutions.
Effectively serve the customer base and the development team by routing requirements to the developers and prepare weekly progress reports on all maintenance activities and meetings.
Work with the customer to elicit and document requirements for all application maintenance efforts, streamline identified requirements using our Agile-based processes, and coach team members on adopting Agile / Scrum practices that are tailored to meet specific business objectives.
Work with a wide range of team members and stakeholders on the applications specified within the contract.
Requirements : Have 8 plus years’ experience as a Business Analyst on IT projects.
Bachelor’s degree in relevant field
Active Secret clearance
Experience with ServiceNow Portfolio Management
Have Agile project management experience or a high degree of familiarity with Agile methodologies.
Be familiar with project management tools, including Microsoft Project and Jira.
Have a high degree of attention to detail.
Have experience providing customer support.
Have strong written and oral communication skills.
Have a strong sense of organization and the ability to manage multiple priorities.
Be able to facilitate requirements meetings and software demonstrations.
Experience with stakeholder engagement and facilitation
Company Offerings : 15 PTO days
11 paid holidays
Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
Dental Insurance with no age limit orthodonture.
Vision Insurance through EyeMed in and out of network coverage.
Short Term and Long-Term Disability coverage with 100% premium support,
Life insurance and AD&D with 100% premium support
Supplemental Life Insurance
Critical Care and Accident Insurance availability
Pet Insurance through Nationwide
Employee Assistance Program
401k with enrollment from day one. 4% deferral by company.
1500 Annual Training Budget
1500 Referral bonus
Eligibility for annual merit and discretionary bonus
Flexible work arrangements Equal Opportunity Employer Minority / Female / Veterans / Disabled
