What are the responsibilities and job description for the Entry Level Client Success Manager position at Swipe Say Easy?
Are You Passionate About Building Relationships and Driving Client Success?
Do you love connecting with people and helping them achieve their goals? Are you a problem-solver with a customer-first mindset? If you’re eager to launch your career in client success and make a real impact, we want you as our next Entry Level Client Success Manager!
In this role, you’ll be the bridge between our clients and our company, ensuring they get the most out of our products and services. Your dedication to building strong relationships and delivering exceptional support will help our clients thrive—and set you up for a rewarding career in client success.
Your Role in Action
- Build and maintain strong relationships with clients, serving as their primary point of contact.
- Proactively address client needs, answer questions, and provide solutions to ensure satisfaction.
- Onboard new clients, guiding them through setup and training to ensure a seamless experience.
- Monitor client accounts, identify opportunities for growth, and collaborate with internal teams to deliver results.
- Gather client feedback and share insights to help improve our products and services.
What You Bring to the Table
- A passion for helping others and a customer-first mindset.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and the ability to manage multiple priorities.
- A proactive, problem-solving attitude and a willingness to learn.
- Basic understanding of CRM tools (e.g., Salesforce, HubSpot) is a plus, but not required.
Why You’ll Love This Role
- A chance to launch your career in client success with a supportive, growth-oriented team.
- Opportunities to develop skills in relationship management, problem-solving, and strategic thinking.
- A collaborative environment where your ideas and contributions are valued.
- Ongoing training and mentorship to help you grow and succeed.
- Competitive benefits and a clear path for career advancement.
If you’re ready to start your journey in client success and make a difference for our clients, we’d love to hear from you!
Join us and help build lasting relationships that drive success for our clients and our team. Apply today!
