What are the responsibilities and job description for the Logistics Coordinator position at swipejobs LLC?
Job Description
Job Description
Job Description :
We are seeking a detail-oriented and proactive Logistics Coordinator. The ideal candidate will play a crucial role in managing the flow of goods and materials throughout our supply chain, ensuring efficiency and accuracy in all logistics operations. This position requires strong organizational skills and the ability to work collaboratively with various departments to meet customer demands and optimize inventory management.
Work Address : Duluth, GA 30096
Work Hours : 8 : 30am - 5 : 30pm
Pay : 34.00 - $38.00 Per hour.
Contract Period : 6 Months
Duties :
Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
Booking, Tracking, Tracking of Cargo (FCL / LCL / FTL / LTL / AIR / PARCEL)
Customer Service including all happenings from booking to cargo delivery in a timely manner
Daily liaison with customers, carriers, internal staff
Maintaining essential account documentation with up-to-date information and ensuring that it is filed and stored to be readily accessible to the team when / if needed
Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
Monitor account issues and communicate / liaison with management to implement / drive solutions
Analyzing service and cost data for actions or recommendations for business improvement for assigned customers
Recommend when needed changes in current processes
Reporting as needed (Service failure report, claim / damage report, column, P&L, others as needed)
Accuracy of data entry into Cello and other systems as needed
Monitor trends and report changes to Management for action
Qualifications :
5 years in logistics experience in operations or Ocean / Drayage / Freight experience preferred
Korean / English Bilingual will be considered first due to need to communication with customer in Korean.
Proficient in Microsoft Office application Excel / Power point / Word / Outlook
Excellent written and oral skills
Able to engage and work directly with customers
Handle high pressure and fast-paced operations as needed
Strong work ethic
Open to learning other modes of transportation as needed
Experience with NAFTA / USMCA cross border transportation preferred
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