What are the responsibilities and job description for the Call Center Representative position at swipejobs?
JOB DESCRIPTION:
Call Center reps needed! (No sales are involved). You would be reading Political Surveys and entering answers into a computer. Must be able to read and speak clearly. Previous experience in a call center environment a plus but not required. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.
RESPONSIBILITIES:
- Reach out to pre-determined individuals to ask questions and gather survey data.
- Log answers and call notes into internal database for future/planned review and usage.
- Work with others and management on KPI's and call metrics, project-based goals.
- Administrative duties as assigned for data maintenance and upkeep.
- Hours traditionally fall between 11am - 5pm (average) M-F, based on workload.
