What are the responsibilities and job description for the HRIS Manager position at Swisher?
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.
The HRIS Manager ensures the continuous operation and enhancement of HR systems by overseeing maintenance, upgrades, and data integrity, while also partnering with HR on system extensions and reporting. This role serves as the technical point of contact for HR systems, collaborating with third-party vendors and guaranteeing compliance with all relevant regulations and IT policies.
Key Responsibilities
- Implement, configure, maintain, operate, and optimize the HRIS system and interfaces, including the Recruiting/Applicant Tracking System, New Employee Onboarding System, Performance Management System, and Learning Management System
- Oversee and maintain optimal function of the organization’s internal HR information services systems, which may include database management, network support, installation, customization, development, maintenance, and upgrades to applications, systems, and modules, including upgrades, patches, and enhancements
- Manage and safeguard internal database systems, ensuring data integrity, security, and the proper functioning of files, tables, codes, and backups
- Develop and maintain custom reports to meet HR management and staff requirements
- Analyze HR workflows, identify opportunities for process improvement/automation, and collaborate with HR/leadership to design, test, and implement system enhancements and new functionality
- Identify, troubleshoot, and resolve HRIS issues, coordinating with IT, HR partners, and vendors as necessary
- Collaborate with leadership and HR staff to identify opportunities for process improvement, automation, application operational efficiency, and security
- Manage user permissions, access controls, personalization settings, and maintain the streamlined user authentication process (SSO) for HR systems
- Trains and advises HR team on updated configuration, system utilization to support efficient and effective processes
- Serve as lead representative and liaison between HR, external vendors, and other stakeholders for HRIS, HR data, and implementation projects
- Ensure HR systems, data, data handling, and related processes comply with data security, privacy laws (e.g., GDPR, CCPA), and internal IT policies
- Manage the Data Privacy Audit (DPA) process for HRIS-related vendors
- Collaborate closely with the Swisher HR department; this role manages all HR system upgrades, patches, additions, incidents, and service requests
- Perform other duties as required
Qualifications
- Bachelor’s Degree in Human Resources Information Management Systems, Computer Science or related field or equivalent work experience
- 5 years of UKG HCM
- 1 years of LMS experience
- Demonstrated advanced wide-ranging experience in UKG HRIS modules, including recruiting, advanced compensation, benefits, payroll, time & absence, reporting, performance management, and talent management
- Ability to thrive in ambiguity and excel at finding clarity where others see complexity
- Experience capturing business requirements, translating into technical requirements, providing solutions, and executing system configuration
- Experience leading projects with internal and external stakeholders
- Knowledge of data privacy laws (PII, PCI, HIPAA, etc.)
- Ability to manage and maintain confidential information
- Oversee system security, data integrity, and compliance with company policies and regulatory requirements.
- Excellent communication skills with the ability to explain and present technical topics to all levels of employees
What We Offer
- Base salary and bonus program
- Medical, dental, vision, life insurance effective on date of hire
- Generous 401(k) Plan
- Defined Contribution Plan
- Paid vacation and paid holidays
- Tuition reimbursement
- Professional growth and development programs to help advance your career!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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