HRIS Analyst

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary

Swissport USA is seeking an HRIS Analyst to support the technology and processes of the HR Shared Services Center.

Reporting to the HRIS Manager, this role will support HR systems in the HR Shared Services Center with a primary focus on system configuration and support, mass transaction processing, data integrity and audits, report writing and analytics.

We are seeking an associate with excellent analytical skills with attention to detail.

Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.  

Your activities

•  Responsible for process development, documentation and workflow for the shared services center
• Maintain HRIS system tables and perform mass data uploads
• Oversee the development and documentation of HRIS system procedures and tutorials and train end users
• Serve as a primary point-of-contact for technical HRIS issues from employees in the shared service center and troubleshoot system issues and research solutions to improve system efficiencies
• Create ad-hoc reports and queries
• Audit employee data to ensure system database integrity
• Assist with testing and implementing of HRIS system upgrades or patches
• Provide project management support for assigned projects and tasks to ensure successful completion
• Assist with the processing of a large volume of employee data transactions in the core HRIS system (currently Lawson), ensuring accuracy, completeness and timely entry.
• Communicate regularly with the SSC Manager regarding issues and escalate any concerns as appropriate.
• Ensure confidentiality of all associate records in compliance with HIPPA and internal policies.
• Other duties and tasks, as assigned.

Your profile

• Knowledge of and experience with HRIS systems (Lawson preferred)
• Proficiency in Microsoft Office software (Lawson MS Add-Ins preferred)
• Strong report writing skills (Crystal Reports preferred)
• Three years HR or related experience including experience supporting HRIS systems
• Bachelor’s Degree preferred or in-lieu of degree equivalent education, training and work-related experience
• Knowledge of and experience with HR case management ticketing systems preferred
• Strong verbal and written communication skills

What we offer 

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation!