What are the responsibilities and job description for the ORD Duty Manager Cargo Express position at Swissport International AG?
Overview:
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
What we offer
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
As a Cargo Express Duty Manager, you will be responsible for the day-to-day safe and efficient operation of cargo express operations on the ramp and in the warehouse while ensuring customer service standards and contractual services are met.
The expected pay rate is $68-72k. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
- Effectively manages staff time to reduce dependence on overtime
- Ensures applicable safety and quality standards are met
- Maintains as well as up-dates company’s and customer manuals and documentation
- Implements and monitors the local emergency plan
- Develops and maintains good relations with customers and airport authorities
- Find solutions to conflicts and irregularities
- Attends and contributes to internal meetings
- Comply with company Standard Operating Procedures (SOP) and policies
- Perform related duties as assigned
Your profile
- High school diploma or equivalent required. Degree preferred
- Valid Driver’s License
- A minimum of 5 years warehouse and/or ramp management experience
- Ability to deal with conflict
- Communication skills
- Ability to work under pressure
- Customer focus and quality awareness
- Must be able to work flexible hours
What we offer
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
Salary : $68,000 - $72,000
