Graphic Technician Center Manager

Title: Graphic Technician

Location: Bowling Green, KY

Job Type: Full Time/Permanent

Key Job Responsibilities

• Achieve a zero-workplace injury and incident record by maintaining a clean and organized workplace using Lean manufacturing and 5S techniques. Comply with all safety requirements, including attendance in monthly safety training and the proper use of personal protective equipment (PPE).
• Provide proper training for Graphic Technicians regarding ink management procedures and "on press” performance.
• Maintain proper inventory levels to support the press schedules while also meeting inventory targets.
• Develop and maintain Standard Operating Procedures (SOPs) for the weighing, dispensing, and blending of inks to meet customer color and quality control standards/specifications.
• Oversee color matching processes, including the maintenance of customer formulation files.
• Develop and maintain a plan to work off press returns and obsolete materials, ensuring appropriate record-keeping.
• Ensure Graphic Technicians adhere to waste procedures in alignment with customer specifications.
• Coordinate scheduling and assignment of tasks for all Graphic Technicians to ensure ink-to-press is maintained and serviced, while managing overtime costs effectively.
• Provide technical support and troubleshoot press/ink-related issues. Document and communicate technical issues to the technical service team.
• Maintain an action register for customer/ink room process improvements.
• Prepare and maintain accurate manufacturing and quality control records, ensuring production schedules are met, including ink adjustments at press, press downtime, and root cause/corrective actions.
• Fill in as needed to cover Graphic Technician responsibilities.
• Maintain performance records for Graphic Technicians, approve time cards, and recommend promotions or compensation increases for direct reports.
  
  

Skills And Certifications

• Ink Technician experience
• Experience managing a multi-shift team
• SOP creation and documentation expertise
  
  

The successful candidate will be a leader in both people and processes. They must have expertise in the ink industry to service high-value customers, along with excellent communication and management skills. Building a strong team and creating buy-in for customer success is critical. The candidate will also need to be flexible with work hours, providing leadership as needed during off-shifts and special projects.