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Director of Compliance and Risk Governance (Payments)

SWIVEL
San Antonio, TX Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/28/2025

Swivel is seeking a Director of Compliance and Risk Governance to work to make sure a robust framework exists to manage and mitigate operational, compliance and regulatory risks across the business. In this role, you will also own coordinating license filings in partnership with Swivel's Legal group. In addition, you will be responsible for coordinating periodic regulatory reporting and assisting with state, federal or bank partner examinations.

Why you'll love this role :

You will be a trusted team member critical to the ability for Swivel to offer products and services that are regulated by the various state offices overseeing financial services activities. That visibility will provide you with a unique perspective on challenges and ways to ensure Swivel maintains compliance with licensing and other regulations in support of growing and improving the company.

Essential duties include the following :

  • Works with the VP Risk and Compliance to design and implement a risk governance framework, ensuring policy development, training, and adherence programs are implemented and followed.
  • Works with legal teams in the research and assessment of relevant payment processing laws and regulations and work with Product Managers, IT, Operations, and Legal to provide regulatory guidance and interpretation.
  • As a Compliance Risk Management expert, you will advise and communicate complex legal and regulatory concepts in an audience-appropriate manner.
  • Prepares and delivers regular reports on compliance program performance, key risk indicators (KRIs), and emerging risks to the Board, senior management, and regulatory bodies as required.
  • Oversees the creation and administration of compliance training programs for employees, including specialized training for targeted groups. Ensure that staff remains informed about regulatory changes and the organization's compliance policies.
  • Provides advice for designing policies, programs, procedures, and other controls.
  • Assists in the preparation of state license applications / renewals and ensure timely filings. Escalate any licensing issues, accurately tracking renewal dates and follow-ups for licenses. Coordinate with Corporate Licensing Specialist to ensure timely and accurate filings.
  • Establishes and maintains relationships with internal partners and state regulators
  • Tracks work performed in the licensing management system by providing detailed notes of the status of a license, actively assigning tasks, linking tickets, and continuously following-up for resolution or renewal approval
  • Develops and documents an effective governance process for quarterly call reporting including appropriate data collection, reconciliation to core and financial systems, audit documentation, accountability, oversight and approval processes to entire timely and accurate filing. Train internal resources on call reporting requirements, acceptable documentation, and interpretation of requirements.
  • Serves as a key contact for internal audits, regulatory examinations, and inquiries. Collaborates with internal and external stakeholders to ensure timely and accurate responses to audit findings and regulatory reviews.
  • Research licensing application requirements and provide project status updates to management.
  • Prepares monthly activity reports to document status of licensing efforts, open items, and areas of focus requiring management attention or action.
  • Leads and contribute to special projects with importance to Swivel's compliance program.

Serious candidates will possess the minimum qualifications :

  • Bachelor's degree required (finance, compliance, or risk management preferred).
  • Minimum of five (5) years of experience managing money transmitter licenses for a financial services company.
  • Minimum of eight (8) years of experience in compliance, governance, or risk management roles within the financial services industry with payments as a specialty.
  • Proficiency in compliance technology solutions and data analytics tools is a plus.
  • Excellent leadership and team management abilities.
  • Prior experience with highly-regulated industries is desirable.
  • CRCM (Certified Regulatory Compliance Manager), CFE (Certified Fraud Examiner) or other relevant certifications in governance, risk, and compliance preferred.
  • Must have a high level of proficiency with various computer applications, including MS Office and GSuite.
  • Able to take direction and take ownership of very detailed processes.
  • Solid project management, critical thinking and analytical skills.
  • Excellent verbal and written communication skills with the ability to communicate complex and sensitive issues to senior management in a clear and persuasive manner.
  • SWIVEL offers

  • Competitive overall compensation package
  • Work / Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program
  • Based upon employee eligibility
  • Additional Information :

    SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.

    Please note, SWIVEL does not hire tobacco users as allowed by law.

    To learn more about SWIVEL, visit our website at https : / / www.getswivel.io / . If interested, please click the appropriate apply button.

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